Privacy policy
2. Data controller
3. What personal data do we collect and how is it handled?
4. How do we protect your personal information?
5. With whom may your personal information be shared?
6. What are your rights?
7. How do we handle cookies?
8. Contact us
9. Changes to the data protection policy
1. Introduction
At Tessit di Lunardi Simone we protect your privacy and do not collect more personal information than necessary. We are committed to managing your data in the best possible way and to following the RGPD (GDPR) data protection regulation, which determines the rules for managing personal data.
To give you a safe experience, you will be informed in this policy about how Tessit di Lunardi Simone (hereinafter simply Tessit) collects and processes data. It also describes what your rights are and how to enforce them. Your personal information is not used for any purpose other than the original purpose as described in this policy.
By accepting Tessit's terms of purchase, you agree to our Data Protection Policy and, therefore, our processing of your personal information. It is therefore important to read this policy before using our services.
2. Data controller
Personal data means data that can directly or indirectly identify a natural person.
The person responsible for the processing of personal data is Tessit di Lunardi Simone, with address Via Castel Flavon 117, 39100 Bolzano - Italy, unless otherwise specified in this document.
3. What personal data do we collect and how is it handled?
Tessit collects your personal information in connection with your purchase, but also when you use our website, contact us or register for our newsletter.
If you are under the age of 18, we require the consent of a guardian to handle your personal information. By registering and/or purchasing you warrant that you have a guardian's consent to process your personal data. Within the EU, minimum age requirements for processing personal data are regulated by each Member State.
Of the personal data collected by Tessit, only essential data is processed and is not kept longer than necessary. With each type of personal data there is, therefore, a purpose and a legal basis for the processing of personal data, which are described below.
Legal basis means that there is support in legislation. The legal basis shows, in this context, why it is necessary for us to process your personal data.
Personal and contact information
- First and last name
- Delivery and billing address
- Contact information such as email address and phone number
Purpose: Information collected so that we can process your order and deliver your products, but also so that we can send you targeted offers that we believe will be of value to you.
Legal basis: in order to achieve the purpose of "managing your order", the legal basis for processing personal data corresponds to the possibility of fulfilling a purchase contract between Tessit and you as a customer when you make a purchase. In order to achieve the purpose of "sending you targeted offers", the legal basis corresponds to fulfilling Tessit's legitimate interest in the development of business activity.
Storage period: until the completion of the purchase (including delivery and payment) and thereafter for a reasonable period or up to seven years for data processed in accordance with the Accounting Act.
Payment Information
- Credit and debit card information (card number, validity date, and CVV code)
Purpose: Information collected so that the payment service provider can confirm and verify your identity when you pay for your order.
Legal Basis: Your payment information is not managed or stored by Tessit, as only the payment service provider has access to your payment information. The payment provider is therefore responsible for the personal data for this type of data and it is therefore not necessary for us to manage this data.
Storage time: data not stored by Tessit.
Information on purchased products
- Details of products you have purchased
Purpose: Information collected to be able to handle any returns and complaints, as well as to help you with customer service issues.
Legal Basis: Required to comply with applicable legislation related to the purpose.
Storage Period: Until the completion of the purchase (including delivery and payment) and thereafter for a reasonable period or up to seven years for data processed in accordance with the Accounting Act.
Information on how you interact with Tessit
- How you use our services
- Page response time, download errors, etc.
- How you reached and left the service
- Delivery notices when we contact you
Purpose: Information collected to improve our services, develop products and features, and for general business development.
Legal basis: necessary to satisfy Tessit's legitimate interest to be able to evaluate our services, improve and develop the business.
Storage time: from collection and thereafter for a reasonable time.
Device information
- IP address
- Language settings, browser settings, geographic location, time zone, etc.
- Operating system, platform, screen resolution, etc.
Purpose: Information collected in order to perform risk analysis and prevent fraud.
Legal basis: necessary to satisfy Tessit's legitimate interest to be able to solve problems and develop the business.
Storage time: from collection and thereafter for a reasonable time.
4. How do we protect your personal information?
Tessit uses encrypted communication, via Secure Socket Layer (SSL), to ensure that your personal information remains protected during checkout. Your credit card information is only handled by your payment service provider during a secure, encrypted connection.
We also protect our websites and other systems through technical and organizational measures against the loss, destruction, access, modification or dissemination of your information by unauthorized persons.
We always endeavor to process your data within the EU/EEA. However, there may be situations where your data may need to be transferred to and processed in countries outside of the EU/EEA. For example, if we share your personal data with a data controller who, either itself or through a subcontractor, is located or stores the information in a country outside of the EU/EEA. In these cases, the controller may only obtain information that is relevant for the purpose (e.g. log files). Tessit will, therefore, take all reasonable legal, technical and organizational measures to ensure that your data is handled securely and at the same level of protection offered within UE/SEE.
5. With whom may your personal information be shared?
Your personal information is handled only by Tessit and selected third parties, described below.
- Transport and logistics companies: Tessit shares your personal information with transport and logistics companies in order to manage and deliver your order.
- Payment Service Providers and Similar Providers: Your personal information may be shared with credit check agencies and similar service providers so that our payment providers are able to assess your creditworthiness when you request one of the payment methods we offer and to confirm your identity and address.
- Authorities: Tessit may provide the necessary information to authorities such as the police, Italian Revenue Agency or other authorities if they are required to do so by law.
- Marketing service providers: Tessit may share your personal information with marketing service providers in order to send you targeted offers.
- Subcontractors and similar providers: Tessit may share your personal information with subcontractors and similar providers to fulfill our obligations to you.
Your personal information will not be shared with unauthorized persons. We never sell or trade your personal information with third parties.
6. What are your rights?
- Right of access: You have the right to receive information about what personal data we have stored about you. We are transparent about how we process your personal data and if you would like to have a more in-depth view of how we process your personal data, please contact us.
- Right of rectification: if your information is incorrect, you have the right to request that this information be corrected. During the time it takes to verify that the information is correct, you also have the right to request limited processing of your personal data.
- Right to withdraw consent: you have the right to withdraw your consent at any time. Read more about how to revoke consent for sending newsletters and text messages in our terms and conditions of purchase.
- Right to erasure: you have the right to request the erasure of your personal data. However, there may be obligations that prevent Tessit from deleting all data, such as obligations under accounting and tax legislation.
- Right to object: you have the right to object to the processing of personal data based on a balance of interests. In order for Tessit to continue processing your personal data, we must demonstrate a legitimate reason that outweighs your interests and rights.
- Right to data portability: you have the right to request that your personal data be transferred to another data controller (so-called data portability). This is applicable if our right to process your personal data is based on your consent or compliance with a contract with you. A prerequisite for data portability is that the transfer is technically possible and automatable.
To exercise your rights, please contact us at info@tessit.it.
The Italian Ispettorato Nazionale del Lavoro is responsible for monitoring the application of the legislation on the processing of personal data and anyone who believes that a company is processing personal data incorrectly may complain to the Ispettorato Nazionale del Lavoro.
7. How do we handle cookies?
Tessit uses cookies to provide the best possible experience on our site. To learn how we use cookies, read more in our Cookie policy.
8.Contact us
If you have any questions about our processing of personal data or would like to exercise your rights, please contact us at info@tessit.it.
9.Changes to the data protection policy
Tessit reserves the right to make necessary changes to the Data Protection Policy, to meet legal requirements or resolve issues. All changes will be published in this document.
Last modified: 27/10/2020.
